How to access our services

Reception Opening Times

Our receptionists are now available from 8.30am through to 6.00pm, Monday to Friday on 01733 568569. We no longer ‘close’ our phone lines at lunch time.

Telephone advice

It is possible to speak to the doctor on the phone. Please tell the receptionist your name and telephone number and she will ask the
Doctor to phone you back once they have finished seeing their patients in surgery.

Who do I see?

Please see Nursing Services to see whether an appointment with a Nurse would be more appropriate than with a Doctor.

Doctor & Nurses Appointment Times

  • Doctors Surgeries:
  • Mornings from 8.50am
  • Evenings from 4.00pm

Patients can now pre-book the first 4 morning appointments, these appointments are from 8.50am to 9.20 am and the last one of the day at 5.30pm.  There will also be 30 appointments between 6.30 and 8.20 one day every other week. These can be booked two weeks in advance to see a GP.

Please phone 01733 568569 on the day that you wish to see the Doctor, before 10.00am if possible.  More . . . .

  • Nurse Appointments:
  • Our Practice Nurses offer appointments every day between 08.30am and 5.30pm. 

Urgent Medical Problems

When all our daily appointments have been booked we can still help with very urgent medical problems.

Please phone in the morning between 08.30am and 10.00am.  You will be asked to speak to our Duty Sister first - she will discuss the problem with you and decide how best to help. 

She may advise you over the phone, or book an appointment to see a Doctor or Nurse.

Online Services

Enter online services

You are able to access some of your practice services safely and securely on the web. You will be able to make requests and receive responses back from the Practice.

At present the following services are available online:

  • Prescription Renewals
  • Appointment Cancellations
  • Registration Requests
  • Change of Address Requests

Information on using online services

Contact Us

Address: Stanground Surgery
Whittlesey Road
Peterborough
PE2 8RB
Reception: (01733) 568569
Fax: (01733) 892419
Unit Manager (01733) 568569
Secretary: (01733) 704490
Health Visitors: (01733) 568010
District Nurses (01733) 568569
Midwife (01733) 874585

 

Guide to Accessing our Services - Practice Leaflet

Guide to Accessing our Services - Practice Leaflet